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Connect with your customers

Research and development has a new name: empathy. This is the heart of human-centred design. New solutions require new thinking – a deep understanding of the people you are designing for and what their needs are.

Enhance their experience

A customer’s experience with your products and services begins well before they ever set eyes on them and ends long after they have finished using them. People will always remember the way you made them feel. It’s about being relevant, and providing value. Discover what lasting impressions your products and services are having…

Transform your services

How do you innovate? We use a design approach to help you re-imagine your services by putting people at the centre of the process. Innovation is a team sport.

about me

Megan Short

Megan Short

Hello! I am an Adelaide based design consultant and I like to create in the space where people, business and technology meet – to enhance and transform the way organisations do business and communicate with people.

I have a strong background in design, business and online service delivery; juggling creativity within corporate constraints.

Having worked in the technology field for over 15 years in both the public and private sector, I have skills and experience helping people and organisations come up with great ideas and extraordinary services.

As an advocate of design thinking methods for innovation, I bring my creative energy to enable problem solving then help to refine and communicate the best ideas.